restaurants in bally's casino atlantic city

I've held back from writing this review, but I just can't stop thinking about the awful hotel room that Bally's in Atlantic City put us in. We did see that they had some mattress covers on the mattress that did cover all of the sides of the beds. For our diets stay at Atlantic City the Ballys hotel didn't disappoint us. The beach water was freezing and I was really looking forward to tanning on the beach and then relaxing in the pool. I was disappointed that the pool was closed and that they advertise a spa and there isn't a spa at all. I have to say the stay was helpful and great and came to do house keeping every other day. We had breakfast everyday at casino cafe and grill and we were not disappointed!. We ate at servel places in the hotel and the food was great!. Not far from alot of other hotels or places to eat and things to do. I did like Ballys hotel because I felt like it was in a great spot on the boardwalk. It must have been one of the more updated rooms. I thought everything was going to be a mess due to the weekend but the boardwalk and beaches and hotel were clean We had an okay view from our windows. It was very clean, spacious and pretty big. We stayed in the Ballys towers classic room.

Bally’s, there is no excuse for your phones not to be answered when paying customers need help. You had to wait for a rep to be connected who never answered. There was not even an option to call to the room through the main phone number when I was out on the boardwalk. I am still bothered that the front desk never answered the phone. The hotel is very accessible for those with mobility challenges. They answered our questions and were very nice and helpful. On a bright note, the breakfast restaurant on the 6th floor served delicious meals and Willie, a server, was so kind. We wanted to unwind and turn off our cell phones and requested a wake up call and it never came. We needed to call to the front desk more than once and after waiting 20 minutes one time, I ended up going all the way down to the front desk for help. There is no need to try to call to reach the front desk because they NEVER answered the phone!. I understand it’s off season but we were told that the rooms would not be cleaned daily but we could ask for fresh linens.

They are cutting corners with limited staff.

Restaurants in bally's casino atlantic city